PRIVACY POLICY
(Last updated: 15 June 2025)
We respect your privacy and comply with the UK GDPR and the Data Protection Act 2018. This short notice explains what personal data we collect, why we need it and how you can stay in control.
1. Who controls your data?
MOMO BAR, 25 Chapel St, Hamilton ML3 6AP
Licensed and regulated under Scottish law.
2. What data do we collect?
Where / when Examples of data
Table bookings Name, phone, email, party size, special requests
Website & Wi-Fi IP address, device type, basic analytics, cookies (see §7)
Payments Card details (handled securely by our payment provider), receipts
Marketing sign-ups Name, email and marketing preferences
Job applications CV, contact details, work history
CCTV on premises Video only, for safety and crime prevention
3. Why do we use it? & what’s the legal basis?
Purpose Legal basis
Confirm and manage reservations Contract (you ask us to hold a table)
Take payments & issue refunds Contract / Legal obligation
Send booking reminders or service emails Legitimate interest
Email marketing (news, offers) Consent – you can opt out anytime
Improve our site & services (analytics) Legitimate interest
Keep guests & staff safe (CCTV) Legitimate interest / Legal requirement
Meet licensing, tax and accounting rules Legal obligation
4. How long do we keep it?
Booking records: 12 months after your visit
Marketing list: until you unsubscribe
CCTV: automatically deleted after 30 days unless needed for an investigation
Financial records: 6 years (HMRC requirement)
5. Who sees your data?
Our trained staff
Trusted service partners (reservation system, payment processor, email platform) who process data under strict contracts
Law-enforcement or regulators if legally required
We never sell your data.
6. Your rights
You can ask us to:
Access the data we hold
Correct any mistakes
Delete data we no longer need
Limit or object to certain uses
Transfer data to another provider
Contact us (details above) and we’ll reply within one month. You may also complain to the Information Commissioner’s Office (ico.org.uk).
7. Cookies & website analytics
Our site uses minimal cookies:
Essential cookies for reservations and security
Analytics cookies (e.g. Google Analytics) to see how the site is used – all stats are anonymised
You can block cookies in your browser; the site will still work, but booking functions may not.
8. Keeping your data safe
We use:
Encrypted connections (HTTPS & TLS)
Password-protected systems with access controls
Regular software updates and staff training
9. Changes to this policy
We may update this notice to reflect new laws or business changes. The latest version is always on our website.
Still have questions?
Email momoinhamilton@gmail.com. We’re here to help.